We stumbled across an older blog post that gives a glimpse into one company's comprehensive legal hold policy. The Law Department Management Blog reported:
Guidelines for hold procedures make sense. One I know about has 7-8 pages with attachments. The attachments describe a litigation support team, give a sample hold order with annotations, provide instructions to law firms of what to do and not to do with documents, guide document custodians, and explain in lay terms the function and importance of a litigation hold order.
This description is accurate. Proactive organizations should have a detailed legal hold policy and procedures in place. While this description is typical, guidance for developing such a policy is often difficult to find. Certainly our blog is a good start. See http://legalholds.typepad.com/legalholds/2009/06/model-litigation-hold-policy-and-procedures.html.